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Privacy Policy

Effective Date: 01/01/2024

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Introduction
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Welcome to Orange Box Studios. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services.

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By using our site and services, you agree to the collection and use of your information in accordance with this policy.

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1. Information We Collect
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We may collect and process the following data about you:

  • Personal Information: Name, email address, phone number, payment details, and other contact information when you make an order or contact us.

  • Usage Data: Information from Google Analytics, including demographic data and visitor patterns, to enhance our service offerings.

 
2. How We Use Your Information
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We use your information to:

  • Process Orders and Deliver Services: Ensure your orders are processed, delivered, and tracked.

  • Customer Service: Manage your requests, respond to inquiries, and provide support.

  • Marketing Communications: Send updates and promotional offers (you can opt out anytime).

  • Data Analysis and Service Improvement: Use Google Analytics to improve user experience and target relevant audiences.

 
3. Data Sharing and Disclosure
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We only share your information with:

  • Payment Processors: Secure third-party processors to handle payments.

  • Delivery Partners: Third-party providers to ensure your orders are delivered.

  • Essential Third-Party Services: Partners essential to providing our services (e.g., email service providers for communication).

We do not sell or trade your data with any third parties.

 
4. Data Retention
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We retain your information:

  • Indefinitely for customer contact purposes (such as name and email).

  • Only as long as necessary to fulfill service obligations or process orders.

 
5. Your Rights
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You have the right to:

  • Access your personal data.

  • Correct any inaccuracies.

  • Request Deletion of your data (unless it is required to complete an active service).

To exercise these rights, please contact us at [Your Contact Email].

 
6. Data Security
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We take your security seriously by:

  • Using secure payment processors for transactions.

  • Employing trusted storage methods and secure servers to safeguard your information.

  • Regularly reviewing our data protection practices to ensure ongoing compliance and security.

 
7. Cookies
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Our website uses necessary cookies to:

  • Manage Sessions: Keep you logged in and facilitate navigation.

  • Enhance Performance: Improve load times and functionality for a better browsing experience.

We do not use cookies for tracking or advertising purposes.

 
8. International Compliance
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Our site is available worldwide. We adhere to the GDPR and other relevant data protection laws for EU users and other international visitors. By using our services, you consent to data processing in accordance with international standards.

 
9. Updates to This Policy
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We may occasionally update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted here, with the "Effective Date" updated accordingly.

 
Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact us at the link below.

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